Terms of Service

Last updated: 15 Jan 2026

Welcome to infre. These Terms of Service ("Terms") govern your access to and use of the infre platform, including our website, services, and applications (collectively, the "Service"). By accessing or using infre, you agree to be bound by these Terms.

1. About infre

infre is a professional networking and competency assessment platform specifically designed for the renewable energy sector. We provide:

  • Standardised competency assessments with RX Levels (1-8)
  • TrueScore peer verification system
  • Competency assessment library and adaptive assessment tools
  • Job board with skill matching
  • Mentorship connections
  • Professional networking features
  • Learning resources and development recommendations
  • Corporate talent management tools

2. Eligibility

To use infre, you must:

  • Be at least 18 years old
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete registration information
  • Not be prohibited from using the Service under applicable law
  • Not have been previously suspended or removed from the Service

3. Account Registration and Security

3.1 Account Creation

You must create an account to access most features of infre. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorised access or security breach
  • Accept responsibility for all activities that occur under your account

3.2 Account Types

infre offers different account types:

  • Individual Professional Accounts: For professionals in the renewable energy sector
  • Corporate Accounts: For organisations managing teams and talent
  • External Verifiers: Limited accounts for individuals invited to verify assessments

4. User Conduct and Content

4.1 Acceptable Use

You agree to use infre only for lawful purposes and in accordance with these Terms. You agree not to:

  • Provide false, inaccurate, or misleading information
  • Impersonate any person or entity
  • Create multiple accounts or share accounts with others
  • Manipulate assessment results or game the TrueScore system
  • Engage in fraudulent peer verification arrangements
  • Scrape, harvest, or collect user data
  • Upload viruses, malware, or malicious code
  • Harass, abuse, or harm other users
  • Post offensive, discriminatory, or illegal content
  • Violate any applicable laws or regulations

4.2 Professional Conduct

infre is a professional platform. Users must:

  • Maintain professional and respectful communication
  • Provide honest and accurate self-assessments
  • Give truthful peer verifications based on actual working relationships
  • Respect intellectual property rights
  • Protect confidential business information

4.3 User Content

You retain ownership of content you submit to infre ("User Content"), including:

  • Profile information and professional summaries
  • Work experience and project descriptions
  • CV/resume documents
  • Messages and communications
  • Peer verification feedback
  • Comments and posts

By submitting User Content, you grant infre a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, distribute, and display your User Content solely for the purpose of providing and improving the Service. This license terminates when you delete your User Content or account, except where content has been shared with others or is required for legal compliance.

5. Assessments and TrueScore

5.1 Assessment Accuracy

You agree to:

  • Complete assessments honestly and to the best of your ability
  • Not share or copy assessment questions
  • Not use unauthorised assistance or resources during assessments
  • Allow reasonable time for each question (suspicious timing patterns may be flagged)

5.2 RX Levels and Scoring

infre uses a standardised RX Level system (1-8) to measure competency across disciplines. Assessment scores are calculated using proprietary algorithms that may include:

  • Self-assessment responses
  • Adaptive question difficulty
  • Scenario-based evaluations
  • Integrity adjustments for inconsistent responses
  • Peer verification inputs (TrueScore)

5.3 TrueScore Peer Verification

The TrueScore system allows colleagues to verify your competencies. By participating, you agree that:

  • Verification requests must go to individuals with actual working knowledge of your skills
  • You will not coordinate or collude with verifiers to inflate scores
  • Verifiers must provide honest, unbiased assessments
  • infre may flag or invalidate suspicious verification patterns
  • Believability levels (Bronze, Silver, Gold, Platinum) are earned through independent, quality verifications

6. AI Features

6.1 AI Processing

infre uses artificial intelligence for various features, including:

  • CV/resume parsing and profile enhancement
  • Job matching and recommendations
  • Learning resource suggestions
  • Skill gap analysis

6.2 AI Consent and Control

You maintain granular control over AI processing of your data. You can opt in or out of specific AI features at any time through your settings. We process AI requests through OpenAI and Anthropic services.

6.3 AI Limitations

AI-generated content is provided as suggestions and may contain errors. You are responsible for reviewing and validating all AI-generated content before applying it to your profile or making decisions based on it.

7. Job Board and Applications

7.1 Job Postings

Organisations may post job opportunities on infre. We do not guarantee the accuracy of job postings and are not responsible for employment decisions or outcomes.

7.2 Applications

When applying for jobs through infre:

  • Your profile and assessment data may be shared with the hiring organisation
  • You authorise infre to transmit your application materials
  • You are subject to the hiring organisation's recruitment policies
  • We do not guarantee interviews or employment

8. Corporate and Organisation Accounts

8.1 Corporate Features

Corporate accounts have access to additional features for talent management, including:

  • Team competency assessments
  • Analytics and reporting
  • Skills gap analysis
  • Job posting and applicant tracking

8.2 Organisation Data

Organisations agree to:

  • Have proper authorisation to use infre for their organisation
  • Comply with all applicable employment and data protection laws
  • Obtain necessary consents from their employees
  • Use employee data only for legitimate business purposes

9. Mentorship Program

infre facilitates mentorship connections between professionals. We do not:

  • Guarantee the quality or outcomes of mentorship relationships
  • Supervise or moderate mentorship sessions
  • Accept liability for disputes between mentors and mentees

Mentorship participants agree to maintain professional conduct and respect boundaries.

10. Intellectual Property

10.1 infre Property

infre and its licensors own all rights, title, and interest in:

  • The infre platform, website, and applications
  • infre branding, logos, and trademarks
  • Proprietary assessment frameworks (RX Levels, TrueScore, SkillGrid, MicroCheck)
  • Assessment questions and methodologies
  • Algorithms and scoring systems
  • Software, code, and technical infrastructure

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal or internal business purposes, subject to these Terms.

10.3 Restrictions

You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer or attempt to extract source code
  • Remove or alter any proprietary notices
  • Use infre trademarks without permission
  • Frame or mirror any part of the Service

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using infre, you consent to our data practices as described in the Privacy Policy.

12. Payments and Subscriptions

12.1 Pricing

Some features of infre may require payment. Current pricing is available on our website and may change with reasonable notice.

12.2 Billing

For paid subscriptions:

  • You authorise us to charge your payment method on a recurring basis
  • Payments are non-refundable except as required by law
  • You are responsible for all applicable taxes
  • Failed payments may result in service suspension

12.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial periods.

13. Term and Termination

13.1 Term

These Terms remain in effect while you use the Service.

13.2 Termination by You

You may terminate your account at any time through your account settings or by contacting us. Upon termination:

  • Your access to the Service will be revoked
  • Your User Content may be deleted (subject to our data retention policies)
  • Some information may be retained as required by law or for legitimate business purposes

13.3 Termination by infre

We may suspend or terminate your access to the Service at any time for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Suspicious verification patterns or gaming behaviour
  • Harassment or abuse of other users
  • Non-payment of fees
  • Any other reason at our sole discretion

13.4 Effect of Termination

Upon termination, all licenses granted to you will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Disclaimers and Warranties

14.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

14.2 No Guarantees

infre does not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Assessment results will be completely accurate
  • Job postings will lead to employment
  • Peer verifications will be truthful or complete
  • AI-generated content will be accurate or suitable
  • The Service will meet your specific requirements

14.3 Professional Advice

infre is not a career counseling, employment, or professional certification service. Content on the platform should not be construed as professional advice. You should verify all information and consult with qualified professionals for important decisions.

15. Limitation of Liability

15.1 Limited Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFRE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Unauthorised access to or alteration of your content
  • Actions or content of other users
  • Employment decisions based on assessment results
  • Disputes arising from mentorship or job applications
  • Any AI-generated content or recommendations

15.2 Maximum Liability

IN NO EVENT SHALL INFRE'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT PAID BY YOU TO INFRE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

15.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

16. Indemnification

You agree to indemnify, defend, and hold harmless infre and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your fraudulent or illegal conduct

17. Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

17.2 Arbitration

Any dispute arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body], except that either party may seek injunctive relief in court for intellectual property infringement.

17.3 Class Action Waiver

You agree that disputes will be resolved on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration.

18. General Provisions

18.1 Modifications

We reserve the right to modify these Terms at any time. We will provide notice of material changes through the Service or via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

18.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and infre regarding the Service and supersede all prior agreements and understandings.

18.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18.4 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and infre's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

18.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

18.6 Force Majeure

infre shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

19. Contact Information

For questions about these Terms, please contact us at:

Operator: [Legal name: to be confirmed]
Email: [Legal contact inbox: to be confirmed]
Address: [Contact address: to be confirmed]

20. Beta Features and Testing

infre may offer beta features or testing programs. These features are provided "as is" and may be unstable or incomplete. We may modify or discontinue beta features at any time without notice. Your use of beta features is at your own risk.

By using infre, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.